About this role
Assistente de Processos Pleno at IBM Brasil - Industria, Maquinas e Servicos Limitada. Location: Belo Horizonte, Minas Gerais, Brazil. Role: managing cases, resolving conflicts, communicating professionally Requirements: Proactive, analytical professional with customer service and conflict‑resolution skills; experience with service operations, process improvement exposure; High School/GED required, Technical Diploma preferred. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: Portuguese