About this role
Customer Experience Director at CyrusOne. Location: Dallas, Texas, United States. Role: governing metrics, leading forums, partnering teams Requirements: 10+ years in customer success, service delivery, or program management within hyperscale, cloud, or data center environments; strong governance, analytics, and cross-functional collaboration; willing to travel up to 25%. Category: Customer Service Seniority: Senior Level Tools: Power BI, Excel, CRM, ServiceNow Certifications: pmp, pgmp, lean six sigma Commitment: Full Time Workplace: Hybrid Languages: English