About this role
DIRECTOR OF OPERATIONS at Pluxee. Location: Mexico City, Mexico City, Mexico. Role: defining strategy, leading operations, driving improvement Requirements: Bachelor's and Master's degrees, 10+ years operations/customer service experience, 3+ years leading teams, experience with payments/digital products, contact center management, CRM and analytics (Salesforce), fluent English. Category: Business Operations Seniority: Senior Level Tools: Genesys, Salesforce Commitment: Full Time Workplace: Hybrid Languages: English