About this role
Director, Consumer Support at Prodege. Location: California or United States or United Kingdom or Germany or India or Greece. Role: leading team, optimizing zendesk, influencing stakeholders Requirements: Bachelor's degree or equivalent, 8+ years in customer/member support with 3+ years senior people leadership; expert Zendesk administration, data-driven operational management, cross-functional influence, and governance of resolution policies. Category: Customer Service Seniority: Senior Level Tools: Zendesk Certifications: zendesk Commitment: Full Time Workplace: Hybrid Languages: English