About this role
Director Patient Experience at University of Maryland Medical System. Location: Baltimore, Maryland, United States. Role: developing strategies, leading initiatives, monitoring metrics Requirements: Master's degree required (Nursing, PT, RT, or related), 7+ years progressive leadership in patient experience or healthcare ops with 3+ years leading patient experience initiatives; advanced knowledge of patient-centered care, regulations, and change management. Category: Project and Program Management Seniority: Senior Level Tools: Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft PowerPoint Certifications: cpxp Commitment: Full Time Workplace: Onsite Languages: English