About this role
Director, Global IT Service & Support at Woolpert. Location: Fort Worth or United States. Role: defining roadmap, managing support, leading integrations Requirements: 15+ years leading global IT operations/support, bachelor's degree (master's preferred), experience with MSPs/MSP contracts, ITIL and Freshworks/ITSM tools, service desk migrations, and global integrations; up to 20% travel. Category: Information Technology Seniority: Senior Level Tools: ITIL, Freshworks, ITSM Commitment: Full Time Workplace: Remote Languages: English