About this role
Operations Director at Acquireai. Location: Pasig City, Metro Manila, Philippines. Role: Manage daily performance, Lead call center team, Ensure adherence to SLAs Requirements: 10+ years in BPO/Call Center operations; senior management experience; strong budgeting, leadership, and communication skills; ability to travel. Category: Business Operations Seniority: Senior Level Tools: Microsoft Office, Call center software, Workforce management, Quality monitoring tools, Center reporting tools Commitment: Full Time Workplace: Onsite Languages: English