About this role
Service Desk Director (VA, Alexandria) at RiVidium. Location: Alexandria, Virginia, United States. Role: Lead operations, Oversee performance, Coordinate stakeholders Requirements: Lead 24/7 service desk operations; Tier I/II support; government security requirements. Category: Information Technology Seniority: Senior Level Tools: Ticketing systems, IT operations, Cybersecurity fundamentals Commitment: Full Time Workplace: Onsite Languages: English