About this role
Director, End-user Experience at Precisely. Location: United States. Role: leading delivery, managing operations, deploying AI Requirements: Bachelor's in Information Systems or Computer Science; 10+ years in IT/end-user support; 5+ years leading global support teams; experience deploying AI/automation and virtual agents; hands-on with ITSM and ticketing systems. Category: Information Technology Seniority: Senior Level Tools: Microsoft Copilot, ChatGPT, Atlassian Rovo, Jira Service Management Commitment: Full Time Workplace: Remote Languages: English