About this role
Director, Account Management at Ringcentral. Location: Pennsylvania or Belmont or Colorado or California or Hawaii or Nevada or New York or Maryland or Washington or Connecticut or Rhode Island or United States. Role: managing team, designing playbooks, analyzing data Requirements: 8+ years in account management or customer success with 2+ years leadership; experience managing churn, CSAT, and SLAs; proficiency with Salesforce and Microsoft Excel; strong communication and analytical skills. Category: Sales Seniority: Senior Level Tools: AIR, AVA, ACE, Salesforce, Microsoft Excel Commitment: Full Time Workplace: Remote Languages: English