About this role
Director, Workforce Planning & Operational Optimization at The Farmer's Dog. Location: Boca Raton, Florida, United States. Role: lead capacity, drive improvements, build analytics Requirements: 10+ years in Business Operations or Strategic Planning; experience in capacity planning, workforce management, and contact center ops; strong analytics and change management. Category: Business Operations Seniority: Senior Level Tools: Forecasting, Data Visualization, AI, Analytics, CRM Commitment: Full Time Workplace: Onsite Languages: English