About this role
Global Customer Support Director at Neko Health. Location: New York, New York, United States. Role: defining strategy, leading teams, building architecture Requirements: 8+ years in customer or member support; 3+ years at director level; global/multi-regional; budget ownership; AI-augmented strategies; leading across markets. Category: Customer Service Seniority: Senior Level Tools: Zendesk, AI-augmented tools, Data visualization tools Commitment: Full Time Workplace: Hybrid Languages: English