About this role
Director-Patient Experience at Mayo Clinic. Location: Eau Claire or Mankato. Role: leading programs, driving change, influencing clinicians Requirements: Master's degree in a health/quality/business field, 5+ years progressive leadership/operations experience and 5+ years healthcare/patient-experience experience; expertise in change management, data-driven improvement, and clinician influence. Category: Quality Assurance Seniority: Senior Level Tools: Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Cerner, Synthesis, design thinking, Lean, IHI PDSA, DMAIC Certifications: quality fellows silver, quality fellows gold Commitment: Full Time Workplace: Onsite Languages: English