About this role
Director - Voice/ Training at Sagility. Location: Bangalore, Karnataka, India. Role: lead training, design programs, manage LMS Requirements: 10-12 years in training and development; 5-7 years in a leadership role within a large-scale BPO/contact center; experience with voice platforms and analytics; professional training certifications. Category: Human Resources Seniority: Senior Level Tools: MS Office, Articulate 360, Adobe Captivate, Learning Management System (LMS) Certifications: cplp, cptm, atds, copc registered coordinator Commitment: Full Time Workplace: Onsite Languages: English