About this role
Director, Training and Quality Assurance at Intelogix. Location: United States. Role: designing training, leading QA, managing client relationships Requirements: 8+ years in customer service operations, training, QA in a BPO or contact center; 4+ years in leadership; proven experience building scalable training and QA programs; strong KPI knowledge. Category: Information Technology Seniority: Senior Level Tools: LMS, QA tools, analytics dashboards, eLearning platforms Commitment: Full Time Workplace: Remote Languages: English