About this role
Director of Concierge Services at Lutheran Services Carolinas. Location: Wilmington, North Carolina, United States. Role: leading team, overseeing operations, improving service Requirements: Proven leadership managing customer service/concierge or call center teams, strong project management, communication, data analysis, and ability to use CRM and Microsoft Office to improve service delivery. Category: Customer Service Seniority: Senior Level Tools: Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English