About this role
Director, Contact Center Operations – Inside Sales at Caretria. Location: United States. Role: building team, managing operations, optimizing performance Requirements: Proven management of inside sales reps to healthcare professionals, experience with contact center tech and CRM, data-driven coaching, incentive design, and regulatory/compliance oversight. Category: Sales Seniority: Senior Level Tools: Salesforce, Veeva, Adobe Connect, Facebook Messenger, NICE CXone, Genesys, 100ms Commitment: Full Time Workplace: Remote Languages: English, Spanish