About this role
Director, Customer Experience at QXO. Location: Atlanta, Georgia, United States. Role: leading CX, defining strategy, managing issues Requirements: Bachelor’s degree or equivalent experience; 10+ years leading customer service/experience or account management organizations; experience in matrixed organizations; partnership with Sales and Operations; establishing KPIs and governance; executive stakeholder communication. Category: Customer Service Seniority: Senior Level Tools: Salesforce Commitment: Full Time Workplace: Onsite Languages: English