About this role
(Remote) Director of Support and Managed Services at Harriscomputer. Location: Burnaby or British Columbia or Newfoundland and Labrador or Prince Edward Island or New Brunswick or Saskatchewan or Ontario or Alberta or Nova Scotia or Manitoba or United States. Role: leading teams, improving operations, managing escalations Requirements: Bachelor's degree, 5+ years management experience in technical/customer support, experience leading multi-level support teams, metrics-driven operational improvement, familiarity with AI/automation, utility/billing experience an asset. Category: Information Technology Seniority: Senior Level Commitment: Full Time Workplace: Remote Languages: English