About this role
(Remote) Director of Support and Managed Services at Harriscomputer. Location: Burnaby or British Columbia or Newfoundland and Labrador or Prince Edward Island or New Brunswick or Saskatchewan or Ontario or Alberta or Nova Scotia or Manitoba or Canada or United States. Role: leading teams, improving operations, managing escalations Requirements: Bachelor's degree, 5+ years management experience in technical/customer support, proven leadership of multi-level support teams, metrics-driven operational improvement, AI/automation familiarity, travel readiness (~25%). Category: Project and Program Management Seniority: Senior Level Commitment: Full Time Workplace: Remote Languages: English