About this role
Director, Quality Assurance at Sallie-mae. Location: New Castle, Delaware, United States. Role: leading governance, monitoring vendors, conducting audits Requirements: Lead vendor quality assurance and third-party risk governance for collections and recovery vendors; oversee quality frameworks, audits, regulatory compliance, reporting, and continuous improvement. Leadership and vendor oversight experience required. Category: Quality Assurance Seniority: Senior Level Certifications: compliance, risk, quality, vendor management Commitment: Full Time Workplace: Hybrid Languages: English