About this role
Regional Director of Operations at The 20. Location: Plano, Texas, United States. Role: leading teams, managing operations, driving performance Requirements: 7+ years in service delivery or IT operations with 5+ years leading teams; experience with PSA platforms (BMS, Kaseya, ConnectWise, Autotask); P&L ownership; strong people leadership and data-driven operational management. Category: Business Operations Seniority: Senior Level Tools: BMS, Kaseya, ConnectWise, Autotask, PSA, RMM, CRM Certifications: itil, pmp Commitment: Full Time Workplace: Onsite Languages: English