About this role
Senior Director of Customer Experience at Sauce. Location: New York City, New York, United States. Role: owning experience, managing teams, building automations Requirements: 8+ years in customer success/experience/support leadership (4+ years managing managers), proven experience building customer health scoring, strong SQL and data-driven skills, product partnership, and hands-on automation/dashboard building. Category: Customer Service Seniority: Senior Level Tools: SQL Commitment: Full Time Workplace: Hybrid Languages: English