About this role
Director of Technology, Customer Engagement Platforms - Washington DC, Philadelphia at Amtrak. Location: Washington or Philadelphia. Role: leading delivery, overseeing integrations, building teams Requirements: 11+ years relevant experience with MarTech, cloud/integration platforms, Agile delivery and team leadership; Bachelor's degree or equivalent; experience with CCaaS, analytics, and platform consolidation; AWS certification preferred. Category: Information Technology Seniority: Senior Level Tools: AWS, Azure, Salesforce, MuleSoft, Adobe, Google Analytics, Medallia, CCaaS, APIs Certifications: aws Commitment: Full Time Workplace: Onsite Languages: English