About this role
Director Service Delivery & Process at Optimum. Location: Bethpage, New York, United States. Role: owning processes, leading change, driving automation Requirements: Bachelor's in IT/CS (or equivalent), 10+ years in Change Management within an ITSM environment, ITIL Foundation required, experience with ServiceNow and Remedy/Helix, strong change/process governance and automation experience. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, Remedy/Helix, CMDB Certifications: itil foundation, servicenow implementation specialist Commitment: Full Time Workplace: Onsite Languages: English