About this role
Assistant Director of IT Service Delivery / ServiceNow Platform Owner at Wesleyan. Location: Middletown or Massachusetts or Vermont or New Hampshire or Maine or Connecticut or Rhode Island or New York. Role: owning platform, leading support, managing vendors Requirements: Bachelor's degree and 5+ years in IT service delivery/ITSM with 2+ years supervisory experience; ServiceNow administration and governance experience; ITIL Foundations required; Windows/macOS, Microsoft 365, Google Workspace knowledge; strong stakeholder, vendor, and analytical skills. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, Windows, macOS, Microsoft 365, Google Workspace, Jamf, Microsoft Intune, SCCM, JavaScript Certifications: itil foundations, servicenow system administrator, servicenow implementation specialist Commitment: Full Time Workplace: Hybrid Languages: English