About this role
Associate Director of Client Success – Launch Accelerator at Trinity Life Sciences. Location: East Norriton or Waltham or New York City or Princeton. Role: leading onboarding, driving adoption, capturing feedback Requirements: 5+ years pharma/biotech launch or PMO experience, 3+ years client-facing SaaS adoption experience, strong project management and communication skills, SaaS/digital transformation experience, ability to drive client value and growth. Category: Customer Service Seniority: Senior Level Tools: Launch Accelerator, GenAI, SaaS Commitment: Full Time Workplace: Onsite Languages: English