About this role
Director, IT Operations at Consumer Cellular. Location: Scottsdale, Arizona, United States. Role: leading teams, managing operations, ensuring reliability Requirements: Bachelor's in CS/IT (Master's preferred), 8+ years in IT operations/service management with 5+ years leadership, ITIL/PMP/CISSP preferred, experience with Helpdesk/TOC/ITAM/DR, incident and change management, observability, automation and AI initiatives. Category: Information Technology Seniority: Senior Level Tools: ServiceDesk, incident platforms, monitoring, dashboards, AIOps, observability, AI, DevOps, SRE, FinOps, ITIL Certifications: itil, pmp, cissp Commitment: Full Time Workplace: Hybrid Languages: English