About this role
Director, Support Strategy and Operations at Illumio. Location: Sunnyvale, California, United States. Role: set direction, drive automation, coordinate governance Requirements: 10+ years in customer support operations or CX in B2B SaaS; 5+ years leadership; experience automating ops; knowledge management; cross-functional collaboration. Category: Project and Program Management Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: English