About this role
Director, Incident & Problem Management at Solera. Location: Westlake, Texas, United States. Role: leading teams, managing incidents, driving improvements Requirements: 10+ years in IT operations or incident management, experience leading global 24/7 teams, strong stakeholder and executive communication, data-driven with exposure to automation/AI and incident/problem frameworks (ITIL). Category: Information Technology Seniority: Senior Level Tools: ITIL Commitment: Full Time Workplace: Onsite Languages: English