About this role
Director of E&S at Mews. Location: United Kingdom. Role: owning platform, managing knowledge, leading team Requirements: Director-level product/engineering leadership in B2B SaaS, experience with conversational AI/LLM integrations, ownership of support tooling and knowledge infrastructure, people management of ~6–10, strong stakeholder and product judgment. Category: Product Management Seniority: Senior Level Tools: Ada, Salesforce, Aircall, Intercom, Zendesk, Claude, CI/CD, LLM/RAG Commitment: Full Time Workplace: Remote Languages: English