About this role
Director of Customer Experience at Fencing Supply Group Acquisition LLC. Location: Atlanta or Provo. Role: leading teams, improving processes, managing KPIs Requirements: 5+ years leadership in customer service/operations, experience managing remote and multi-site teams, process improvement and change management experience, CRM/ERP familiarity (Salesforce, Odoo, Infor), strong analytical and communication skills. Category: Customer Service Seniority: Senior Level Tools: Salesforce, Odoo, Infor, CRM, ERP Commitment: Full Time Workplace: Onsite Languages: English