About this role
Senior Director - Customer Service at Iberdrola. Location: Rochester, New York, United States. Role: directing operations, managing billing, leading teams Requirements: Bachelor's in accounting/business/finance/economics/IT with 12+ years relevant utility billing, credit & collections, or billing operations experience (15+ years advanced experience acceptable). Experience leading billing, revenue recovery, customer relations, and regulatory interaction. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: English