About this role
Director, Customer Care at Rxo. Location: Marietta, Georgia, United States. Role: leading team, managing operations, driving improvements Requirements: Bachelor's degree or equivalent experience,7+ years customer service/operations leadership,3+ years people management,experience with service metrics and 24/7 operations,strong analytical and communication skills,proficiency with Microsoft Office. Category: Customer Service Seniority: Senior Level Tools: Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, CRM, case management, reporting, business intelligence platforms Commitment: Full Time Workplace: Onsite Languages: English