About this role
Director of Customer Care Operations - EU at Perk. Location: Barcelona, Catalonia, Spain. Role: Leading Europe, Setting targets, Designing strategy Requirements: 8-10 years leading large-scale Customer Care teams; in-house and outsourced operations; English fluent; data-driven; strong process and leadership skills. Category: Customer Service Seniority: Senior Level Tools: Zendesk Commitment: Full Time Workplace: Hybrid Languages: English