About this role
Call Center Director at YOUR HOME IMPROVEMENT CO. Location: St. Cloud or Minneapolis. Role: leading operations, managing teams, analyzing metrics Requirements: 10+ years call center experience with 5+ years managing large teams; bachelor\u0002s preferred; experience with Five9, CRM systems, workforce management, reporting tools, and Microsoft Office Suite. Category: Customer Service Seniority: Senior Level Tools: Five9, CRM systems, Microsoft Office Suite Commitment: Full Time Workplace: Onsite Languages: English