About this role
Customer Success Director at Genesys. Location: Amsterdam, ., Netherlands. Role: building relationships, driving adoption, orchestrating strategy Requirements: 10+ years customer-facing experience in contact center or related industry; Bachelor’s in technology or business; ability to manage large global customers, build C-level relationships, drive adoption, and present effectively; fluent Dutch and English; experience with PowerPoint/Excel/Word, Salesforce and Gainsight. Category: Customer Service Seniority: Senior Level Tools: Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Salesforce, Gainsight Commitment: Full Time Workplace: Hybrid Languages: Dutch, English