About this role
APAC Customer Care Director (English-Cantonese Speaker) at Firstadvantage. Location: Atlanta or Philippines or Asia. Role: driving engagement, managing relationships, resolving issues Requirements: Bilingual English/Cantonese required; 8+ years in customer care/customer success/account management; Bachelor's preferred; experience with CRM, Microsoft Office and Teams; strong executive presence and APAC experience. Category: Customer Service Seniority: Senior Level Tools: CRM, Microsoft Office, Microsoft Teams Commitment: Full Time Workplace: Remote Languages: English, Chinese