About this role
Director, Patient Support at Zócalo Health. Location: United States. Role: lead team, drive KPIs, optimize operations Requirements: 8+ years in call center/patient support in healthcare; 4+ years in leadership; bilingual Spanish/English; KPIs and coaching; experience with telephony, EHRs, CRM; Athena a plus. Category: Business Operations Seniority: Senior Level Tools: Telephony systems, Electronic Health Records (EHR), CRM software, Digital outreach tools Commitment: Full Time Workplace: Remote Languages: English, Spanish