About this role
Support Specialist at Supio. Location: Seattle or San Francisco. Role: answering inquiries, troubleshooting issues, onboarding users Requirements: Provide frontline customer support via email/tickets, troubleshoot and escalate issues, onboard users, maintain knowledge base; 0–2 years support experience preferred; strong writing and communication skills. Category: Customer Service Seniority: No Prior Experience Required Tools: Zendesk, Intercom, Salesforce, HubSpot Commitment: Full Time Workplace: Onsite Languages: English