About this role
Senior IT Support Specialist, Desktop Services at STR. Location: Woburn, Massachusetts, United States. Role: Diagnose issues, Troubleshoot issues, Resolve incidents Requirements: Provide enterprise IT support across Windows, macOS, and Linux; resolve hardware/software/network issues; manage tickets in ServiceNow; support remote and on-site staff. Category: Information Technology Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English