About this role
Support Specialist at Keyloop. Location: Hyderabad, Telangana, India. Role: owning cases, troubleshooting issues, documenting solutions Requirements: Experience supporting customers and ERP applications, strong troubleshooting, analytical and communication skills, product/module expertise, ability to document solutions and coach colleagues; SQL skills desirable. Category: Customer Service Seniority: Mid Level Tools: Keyloop, Microsoft SQL Server, SQL Commitment: Full Time Workplace: Hybrid Languages: English