About this role
Customer Experience Specialist at HiBob. Location: Portugal. Role: Answer inquiries, Troubleshoot issues, Collaborate with teams Requirements: Proven customer-facing SaaS experience; strong troubleshooting; document knowledge; English fluency; enterprise support exposure; familiar with AI tools. Category: Customer Service Seniority: Mid Level Tools: Zendesk, Asana, Salesforce Commitment: Full Time Workplace: Hybrid Languages: English, ge, pe, tq