About this role
Helpdesk Specialist at Adams Clinical. Location: DeSoto, Texas, United States. Role: providing support, documenting incidents, managing assets Requirements: Bachelor's required; 1–3 years customer-facing IT support; strong written and verbal communication; Windows 10/11 and basic Mac troubleshooting; ticketing systems, VoIP, Microsoft 365; network basics (DHCP, DNS); 70+ wpm typing. Category: Information Technology Seniority: Entry Level Tools: Windows 10, Windows 11, Mac OS X, DHCP, DNS, Microsoft 365, VoIP, ticketing systems Commitment: Full Time Workplace: Hybrid Languages: English