About this role
Franchise Support Specialist at Servpro Industries, LLC. Location: Gallatin, Tennessee, United States. Role: Manage tickets, Escalate issues, Document activity Requirements: 2+ years in customer service or ticket-based support; strong communication; detail-oriented; remote work; able to handle billing/program inquiries; learn multiple systems. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Remote Languages: English