About this role
Help Desk Specialist - Tier II at Reston Consulting Group Inc. Location: Miami or St. Petersburg. Role: manage accounts, provide support, set up meetings Requirements: Minimum two years of IT help desk support; experience with Mac/PC, AD, networking; DoD 8570 compliant certs; US citizen or permanent resident; ability to obtain Public Trust clearance. Category: Information Technology Seniority: Mid Level Tools: Active Directory, BitLocker, Google Meet, Microsoft Teams, Cisco Webex, Zoom, GoToMeeting, Zendesk, Jira IT Service Management, BeyondTrust Remote Support, VPN, CAC, WebEx Certifications: dod 8570-compliant(s) Commitment: Full Time Workplace: Onsite Languages: English