About this role
Onboarding Specialist at Podium. Location: Lehi, Utah, United States. Role: Primary contact, Product expert, Manage escalations Requirements: 1-2 years onboarding/implementation in SaaS; bachelors in business; strong written/ verbal communication; able to manage multiple projects; problem-solving; interest in AI agents. Category: Customer Service Seniority: Mid Level Tools: Gainsight, Salesforce Commitment: Full Time Workplace: Onsite Languages: English