About this role
Support Specialist at Centro.team. Location: Kyiv, Kyiv City, Ukraine. Role: onboarding clients, investigating incidents, analyzing logs Requirements: 1+ year payments/fintech or e-commerce experience; strong analytical and problem-solving skills; basic knowledge of card payments, 3D Secure, APIs/HTTP/JSON; English proficiency; experience with SLAs/ticketing (Jira). Category: Customer Service Seniority: Entry Level Tools: Jira, AWS CloudWatch Logs Insights, Elasticsearch, Kibana, Postman, APIs, HTTP, JSON Commitment: Full Time Workplace: Hybrid Languages: English