About this role
Help Desk Specialist I (Copyright) at Computer World Services. Location: Washington, District of Columbia, United States. Role: Troubleshoot incidents, Document tickets, Coordinate escalations Requirements: Provide frontline customer service and technical support; document, categorize, and resolve incidents; escalate when needed. Category: Information Technology Seniority: Mid Level Certifications: itil v4 Commitment: Full Time Workplace: Onsite Languages: English