About this role
IT Specialist at Promise. Location: San Francisco or Oakland or Fairfield or Washington. Role: responding tickets, provisioning devices, maintaining equipment Requirements: 2+ years technical support experience; strong macOS troubleshooting; identity and access management knowledge; experience with device provisioning, MDM, ticketing, clear communication, and runbook documentation. Category: Information Technology Seniority: Entry Level Tools: macOS, MDM, Jamf, Mosyle, Fleetsmith, Terminal, bash, zsh, DNS, DHCP, VLAN, Wi-Fi, Google Workspace, Microsoft O365, Okta, Slack, Zoom, Google Meet, Microsoft Teams, Atlassian, Logitech, Zoom Rooms Commitment: Full Time Workplace: Hybrid Languages: English